Terms And Conditions For All Cooking Lessons & Italian Language Classes

Italian Language Lessons - General Policies

Clients must inform Mamma Licia in writing of any allergies and/or dietary restrictions when signing up for lessons!

Proper attire is requested for all lessons and your prompt arrival is appreciated.

Lessons/classes will be terminated immediately and no refunds or credits will be issued in case a client fails to consume his or her beverage responsibly, and/or displays any behavior deemed improper or inappropriate by Mamma Licia. Mamma Licia is not responsible for any injuries or illnesses that may occur at any time.

Italian Language - General Payment Policy

Payment for a term/session must be received in full before attending a class. Accepted forms of payments are personal check or cash. Any checks returned with insufficient funds will be subject to a $40 fee.

Students should arrive no earlier and no later than 10 min before or after a lesson’s start time, as to not disturb others.

Students can make up a paid missed class by attending another class of equal value within the same term/session on any night as long as you inform Mamma Licia ahead of time.

Missed classes from one term/session cannot be applied to the next term/session.

All prices are subject to change at anytime without any prior warning.

Italian Language - Cancellation & Refund Policy

Mamma Licia reserves the right to cancel any lesson at any time. Every effort will be made to reschedule the lesson and any payment for the cancelled class will be applicable to the new lesson date as long as the lesson was not cancelled due to a client’s improper and/or inappropriate behavior and/or unsafe situations.

Mamma Licia also reserves the right to modify the lesson at any time due to the client’s skills and time constraints.

Mamma Licia reserves the right to cancel any “Term/Session” of lessons and/or class that fails to attract sufficient enrollment. In that case only, all clients will be notified via the contact information you provided when you made your reservation and a full refund will be offered in the form of a check or a credit towards a future class (credit must be used within 60 days of issuing). Mamma Licia reserves the right to cancel and/or modify lessons/classes and terms/sessions at any time.

Gift certificates are not refundable or transferable.

If a client is dissatisfied with an Italian language program for any reason, Mamma Licia must be notified in writing at least 4 days before the beginning of the second class to receive a partial refund. A 50 percent processing fee will be deducted for any approved refund. Mamma Licia will do her best to contact everyone if a class is cancelled before it starts, but she cannot guarantee prior notification.

Cooking Lessons - General Policies

Clients must inform Mamma Licia in writing of any allergies and/or dietary restrictions in their party when making a reservation! Proper attire and comfortable closed-toe shoes are highly recommended for all cooking lessons and your prompt arrival is appreciated. While a gratuity is never expected, it is always appreciated.

Lessons/classes will be terminated immediately and no refunds or credits will be issued in case a client fails to consume his or her beverage responsibly, and/or displays any behavior deemed improper or inappropriate by Mamma Licia. Mamma Licia is not responsible for any injuries or illnesses that may occur at any time.

“Personal Cooking Lessons” are one-on-one training in your kitchen with your equipment and tools. The client is responsible for his own property, including the proper cleaning and sanitizing of all areas and equipment used for the lesson, as well as set up, organization and final clean up.

Alcoholic Beverage Policy

Mamma Licia’s Group Cooking Lessons are “Bring Your Own Beverage”. You are welcome to bring your own non-alcoholic beverage and/or wine or beer (no other liquor allowed) to a lesson and consume it on the premises. However, I ask that you consume your beverage responsibly. Whoever fails to do that will be asked to leave with no refunds or credits issued. Be advised that Mamma Licia may ask you to present identification to prove that you are of legal Massachusetts State drinking age. Anyone who will be driving and/or is on certain medication should not consume alcohol. At this time I also want to remind you that State laws/rules do not allow you to drive with open containers containing any amounts of alcohol, therefore plan accordingly.

Cooking - General Payment Policy

Accepted forms of payments are personal check or cash. Any checks returned with insufficient funds will be subject to a $40 fee.

All prices are subject to change at anytime without any prior warning.

“Group Cooking Lessons” in Mamma Licia’s kitchen

Advance payment in full is required to reserve your spot for any “Group Cooking Lesson” in Mamma Licia’s kitchen.

“Personal Cooking Lessons” in your kitchen

A $150 non-refundable deposit per lesson is required with signed contract agreement to reserve any “Personal Cooking Lesson” in your kitchen.
Groceries are not included and will be billed separately.
Any balance is due before the lesson begins on the scheduled lesson date.
Every additional half hour or fraction thereof of a personal lesson will be billed $50.00, due at the end of the lesson.
Services out of area—beyond a 5 mile radius from Salem, MA—will be charged an additional fee of $1 per mile, roundtrip.

Cooking - Cancellation & Refund Policy

Mamma Licia reserves the right to cancel any lesson/class at any time. Every effort will be made to reschedule the lesson and the deposit will be applicable to the new lesson date as long as the lesson was not cancelled due to a client’s improper and/or inappropriate behavior and/or unsafe situations.

Mamma Licia also reserves the right to modify the lesson/class and/or menu and/or eliminate parts of it at any time due to ingredient availability and/or client skills and time constraints. Therefore, recipes may be substituted or eliminated and not every recipe scheduled may be prepared.

Mamma Licia reserves the right to cancel any “Group” lesson and/or class that fails to attract sufficient enrollment. In that case only, all clients will be notified via the contact information you provided when you made your reservation and a full refund will be offered in the form of a check or a credit towards a future class (credit must be used within 60 days of issuing). Mamma Licia reserves the right to cancel and/or modify lessons/classes and menus at any time.

Gift certificates are not refundable or transferable.

“Group Cooking Lessons” in Mamma Licia’s kitchen and/or “Italian Language classes”.

“Personal Cooking Lessons” in your kitchen

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ServSafe
Mamma Licia is national food service safety and sanitation certified, and is also certified in Massachusetts Allergen Training.